Serviss

SERVICE

We offer our customers a wide range of services, hardware warranty repairs, computer hardware preventive maintenance, problem-solving service center, visits to customers, and service contract maintenance. The customer support for our service charge several high-class professionals, with more than 10 years of experience in their work. They have completed training and obtained certification from a number of the largest hardware producers, such as Microsoft, HP, IBM, Citrix, Redhat, etc. Baltijas Informācijas Tehnoloģijas, Ltd. service center is certified for Quality Management System ISO 9001:2000. Certification areas: servers, storage systems, computer and software sale, installation, maintenance and servicing.

HP service center

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Since the year 1992 to 2002 Baltijas Infromācijas Tehnoloģijas has provided service as an authorized Compaq Computers Europe service partner. When Compaq Computers merged with Hewlett-Packard in the year 2002, BIT became an authorized HP service center. As authorized HP specialists we provide: HP warranty service, HP post warranty service, HP professional service, HP spare part distribution. Read more

 

 

 

Warranty

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Baltijas Informācijas Tehnoloģijas offers standard vendor warranty to all delivered equipment as well as to all implemented solutions. However often BIT provides higher level service to our clients and project participants to ensure faster problem solution. Higher level service includes faster reaction times as well as faster equipment repair times and equipment replacement if necessary. Read more

 

 

 

Service Desk

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Baltijas Informācijas Tehnoloģijas, Ltd. offers IT systems maintenance outsourcing services, taking responsibility for the functioning of the whole system. Clients are offered a variety of service conditions to enable them to choose the most appropriate level of service – from simple equipment repairs, up to a guaranteed system restore after  emergency. Read more

 

 

 

 

 

 

 

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